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Go to device protection and warranty. Sign in and select your device. If you see status:. At&t customers can purchase phone insurance directly from the carrier. With at&t protect advantage, customers will have their repairs or replacement covered in the. To be eligible for a repair or replacement, you have to enroll in one of the two phone insurance plans. Each protects your phone from loss, theft, accidental damage from handling,. Is your phone screen cracked? How do i get my exact deductible cost? Asurion is trusted by 300 million worldwide. Claims fulfilled with a replacement device and. How do i start an at&t phone claim? Will at&t protect advantage cover a repair or replacement device? How do i know whether iโm eligible to enroll in at&t protect advantage? You must have an eligible device on an at&t postpaid wireless plan to get one of our protection.